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Activation Error

Igor Kozunov

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Igor Kozunov

Hi.  I'm trying to activate Nitro Pro with the Nitro Pro 12 license I own.  License number is ***

Receiving an error that it's a wrong number for a wrong version.  

Edited by Leslie V
Deleted Confidential Information (Serial Number)
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  • Official Nitronaut

Hello @Igor Kozunov

Thanks for reaching out to us! I am happy to assist you.

The serial number you provided is a version 11 serial number, not version 12.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: 
Please let us know if you need any further assistance.

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