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I purchased Nitro Pro 9, can't install it


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I purchased Nitro Pro 9.

I thought it was a permanent thing. You know, a purchase. But now I can't even install the software I purchased. 

The policy of taking away access to something I purchased is shady and makes me lose some trust in this company. I don't care if my software is updated or supported, I just wanted to do one thing and edit a PDF and I can't even do that. I still have the same install .exe, I still have the same OS. It should work fine, but it won't install now. 

My expired key is 234***-******-***578

Do I have any options for free software, upgrade, discount codes, whatever? 

Edited by Reymund Oyong
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  • Official Nitronaut
Reymund Oyong

Greetings @traviswdev

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

Nitro offers a discount when you upgrade a license to the newest version. To upgrade, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

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