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Activation Help

Tim Cresswell

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Tim Cresswell


I have a valid license key but would like to know which version it activates.

Going through activation support it tells me it's for 12 however when I downloaded version 12 it said the key wasn't valid for this product version.

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Reymund Oyong

Greetings @Tim Cresswell

Thank you for reaching out through our Community Forums!

In checking the serial number you provided through the post below, I can see that it was a version 10 license which was purchased around December 2015 using the email address daiy.****@spgl.eu. 

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

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