cannot activate.

[janjohn3414]

I have tried multiple times to reactivate the program.  My laptop crashed, I cannot get the Nitro Pro program to accept the code that it wants. The code that Cleverbridge sent me when I paid. In the words of the Telstra ad, "Not happy Jan"

what do I have to do? in terms that even an old person can follow?

[janjohn3414]

fixed. uninstalled and reinstalled version 13. then it worked