Billal Arragragui Posted September 13, 2023 Report Share Posted September 13, 2023 Dear Customer support, I wanted to upgrade to Nitro Pro 14. unfortunately like other users have experienced my SN is not recognized : We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community and update us with your issue. Could you please fix this issue ? Thank you Kind Regards Link to comment Share on other sites More sharing options...
Billal Arragragui Posted September 18, 2023 Author Report Share Posted September 18, 2023 Hello, Can I get some support regarding this matter ? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 20, 2023 Official Nitronaut Report Share Posted September 20, 2023 (edited) Greetings @Billal Arragragui Thank you for reaching out through our Community Forums! Our apologies for the delay in response to your post. I have made the necessary adjustments to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal. Please access again our Upgrade Page and then try to upgrade your serial number. Kind regards, Edited September 20, 2023 by Reymund Oyong Link to comment Share on other sites More sharing options...
Billal Arragragui Posted September 20, 2023 Author Report Share Posted September 20, 2023 Thank you very much Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now