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New PC cannot activate


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I deactivated on old computer but cannot activate on new.  Says error 22 not correct version.  I had version 9 and 12 on my old machine and only 12 on this.  What do I have to do?  Do I have to install version 9 and 12 and if so how do i get the downloads link

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  • Official Nitronaut

Hello @sblount@southstreetadv.com

Thanks for reaching out to us.

Please note that we no longer support Nitro Pro 12 and older and their activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: 
Please let us know if you need any further assistance.

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