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Recipient did not receive document to sign.


Ben Maycock

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Hi,
I had an issue regarding a document with a signing order. The first Recipient signed the document but then the 2nd recipient reported that they then did not receive the document to sign. I have since cancelled that document and created a new one which went through.

Can you please advice if there is an issue with this and if there is something we can do to ensure it does not happen?

Thanks,

Ben.

 

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