Leslie Leavitt Posted September 18, 2023 Report Share Posted September 18, 2023 I followed the instructions to deactivate account to activate on another computer and now it won't let me activate. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 21, 2023 Official Nitronaut Report Share Posted September 21, 2023 Greetings @Leslie Leavitt Thank you for reaching out through our Community Forums! An activation issue will likely occur if the version of the license does not match the version of the application that you would like to activate. Please check the version of your serial number using the license portal located here: https://licenses.gonitro.com/prd/portal From the license portal, kindly take note of the version (the Nitro PDF Pro application installed on the computer must match this version). To check which version is installed on the computer, launch Nitro PDF Pro and then navigate to the Help tab > About Nitro Pro. If the version does not match the license's version, please uninstall and then install the appropriate Nitro PDF Pro version. The Nitro PDF Pro installer (supported versions: 13 and 14) can be located from the link below: https://www.gonitro.com/product-details/downloads - please download the version that matches your serial number. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now