Brian Munro Posted September 19, 2023 Report Share Posted September 19, 2023 Recently I received an offer to upgrade from 13 to 14, however when I insert my serial number, the system does not recognise it and will not allow me the upgrade. What is wrong with my serial number? Is it because I purchased the program online through Cleverbridge? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 26, 2023 Official Nitronaut Report Share Posted September 26, 2023 Hello @Brian Munro Thanks for contacting Nitro! I have made some modifications to your records to allow the upgrade. I recommend that you try again to upgrade here: https://www.gonitro.com/pro/upgrade Please let me know how that goes. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now