Gerard Van den Brink Posted September 21, 2023 Report Share Posted September 21, 2023 I cannot deactivate and reactivate my license. Failure code -24 Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 26, 2023 Official Nitronaut Report Share Posted September 26, 2023 Hello @Gerard Van den Brink Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Gerard Van den Brink Posted September 26, 2023 Author Report Share Posted September 26, 2023 (edited) ********* Edited October 5, 2023 by Leslie V Deleted Confidential Information (Serial Number) Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 5, 2023 Official Nitronaut Report Share Posted October 5, 2023 Hello @Gerard Van den Brink Thanks for your response. This is a version 11 key. Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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