Eric Grabau Posted September 22, 2023 Report Share Posted September 22, 2023 I have logged into my account, have purchased NitroPro and my old computer is crashed. I don't have the license number or activation code, please advise on my next steps. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 26, 2023 Official Nitronaut Report Share Posted September 26, 2023 Hello @Eric Grabau Thanks for reaching out to us! I am happy to assist you. I checked the records and I can see that you have a Nitro Pro 11 license. Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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