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Nitro Pro 13 upgrade to 14

Sergio Piras

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Hi, I have a Nitro Pro 13 license since January 2020.
I would like to upgrade to version 14 but after entering my Serial Number 50************6, I was told that the S/N is not valid.
Obviously if safe and necessary I can send the full S/N.
Could you suggest what I should do to resolve the problem?
Thank you very much
Sergio Piras

Edited by Leslie V
Deleted Confidential Information (Serial Number)
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  • Official Nitronaut

Hello Sergio,

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

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