Entire Document Not Showing In Print View and not Printing

[Iain Balmer]

13.19.2.356 version. Windows 10 Home

I've uninstalled and reinstalled above Nitro Pro 13 software and the fault still happens.

When I go to print a document, no matter what printer I select in the drop down, in the print it wont show all the pages to print. Eg. a 7 page document, it will only show 3 pages to print (2,4 & 6). A diffeerent 5 page document will only show pages 2& 4 to print.

I have selected "print all pages".  Also, if I go to select "print current page" of a page it doesnt show in print view, the page will appear, I click print,  a printing box 1% appears then print view closes and I'm back to main view.  Page hasn't printed nor is it in printer cue. This happens no matter which printer in the drop down I select eg. Microsoft print to PDF

This is happening with several documents, including documents I have successfully printed in full before.

[Allain Umailin]

Hello @Iain Balmer,

Thank you for reaching out to us through our Community Forums!

As part of troubleshooting, could you please update first to the 13.70 build using these direct MSI installers?:

x64   https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi
x32   https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi 

To know if you have 32-bit or 64-bit Windows system, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq

Thank you for choosing Nitro and I hope this helps.