Colton Beverly Posted September 26, 2023 Report Share Posted September 26, 2023 Hello, Does anyone know how to get NitroPDF Pro to recognize a Topaz Signature pad when creating a signature using QuickSign? There is a user guide for this specific scenario here: How to Stamp your Signature with QuickSign | Nitro (gonitro.com) However, when I go to create a new signature with QuickSign, Topaz is not listed. The only options that I have to create a quick signature are: Handwritten, From File, Draw, and WebCam. This is for a Topaz Model T-S460-HSB-R signature pad. I know the signature pad works because I can digitally with it in Adobe Reader. Link to comment Share on other sites More sharing options...
NATHANIEL JOHNSON Posted October 3, 2023 Report Share Posted October 3, 2023 (edited) Hello, I reached out to support today and asked the same thing. I haven't even tried it yet but wanted to share because I ran across your post when searching for an answer earlier. Here is the answer from ***********@sfdc.gonitro.com: CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Greetings Nathaniel, Thank you for reaching out to Nitro Support. In order to utilize the Topaz device with the 64-bit version of Nitro, it is necessary to install the corresponding 64-bit version of the Topaz driver. You can download the driver from the following address: http://www.topazsystems.com/Software/sigplus64.exe From the link below, there is a section about using a Topaz signature pad. Stamp your signature with QuickSign: https://www.gonitro.com/user-guide/pro/article/stamp-your-signature-with-quicksign Please let me know how this works for you. Kind Regards, Reymund Oyong Edited October 17, 2023 by Reymund Oyong Hide email and confidential information Link to comment Share on other sites More sharing options...
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