Youssef Hariri Posted September 28, 2023 Report Share Posted September 28, 2023 I have a license for Nitro Pro for Windows. But I need to use it on my Mac laptop. The license for windows doesn't work for Mac. Please help. Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted October 3, 2023 Official Nitronaut Report Share Posted October 3, 2023 Greetings @Youssef Hariri Thank you for reaching out through our Community Forums! Please be aware the Nitro PDF Pro activation process is unique for each supported Operating System, Windows and MacOS. Thus, any License provisioned for Nitro PDF Pro on Windows cannot be used on MacOS and vice versa. If you are interested in purchasing the license for the Mac platform, you can purchase the license here https://www.gonitro.com/pricing Please ensure that you select the Mac platform and then Nitro PDF Pro for Mac. Kind regards, Link to comment Share on other sites More sharing options...
Youssef Hariri Posted October 6, 2023 Author Report Share Posted October 6, 2023 Good afternoon Reymund. I already purchased a Nitro PDF Pro for windows. How can I exchange it with a Mac license? Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted October 8, 2023 Official Nitronaut Report Share Posted October 8, 2023 Greetings @Youssef Hariri Could you please provide your Nitro PDF Pro for Windows serial number so we can check and review its record? Did you purchase this license using your email address ***********sef@outlook.com? Kind regards, Link to comment Share on other sites More sharing options...
Youssef Hariri Posted October 9, 2023 Author Report Share Posted October 9, 2023 (edited) Hello @Reymund Oyong Kindly find my License: 504************215 My Cleverbridge Reference number is: 4*****78 Invoice date: Jul 26, 2023 Invoice number: AKD-7*********75 I used h************@outlook.com to buy it. Thank you Edited October 17, 2023 by Reymund Oyong Hide confidential details Link to comment Share on other sites More sharing options...
Youssef Hariri Posted October 27, 2023 Author Report Share Posted October 27, 2023 Good evening Reymund. Can you please advise on this matter? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 15, 2023 Official Nitronaut Report Share Posted November 15, 2023 Greetings @Youssef Hariri Unfortunately, we cannot change any Nitro PDF Pro for Windows license into Mac as they are not on the same OS platform. Were you able to use this license on a Windows machine from the day it was purchased? Kind regards, Link to comment Share on other sites More sharing options...
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