Problems upgrading to Nitro14 Windows

[Bruno Stephan bsw@greenrhythm.org]

I had a Nitro PDF Pro 13 - Upgrade May 18 2023 and paid EUR 89.99

Already upgrade Nitro 14 now?

Serial nr correctly entered 504xxxxxxxxxxxx484

Answer We were unable to validate your serial number. Please ensure you entered it correctlyThanks for guiding

Stefano

 

[Reymund Oyong]

Greetings @Bruno Stephan bsw@greenrhythm.org

Thank you for reaching out through our Community Forums!

Please note that your serial number 504xxxxxxxxxxxx484 is already a version 14 license. With this, there's no need to upgrade it. 
To successfully activate with this license, please ensure that you install Nitro PDF Pro 14. The installer can be located from the link below:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 14' link. 

Kind regards,