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can not see serial number

Jameel Madhani

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Jameel Madhani


I went looking for my serial number on Nitro12 and didn't find it. The section for the serial number was actually blank. I then reformatted the computer and now i can not find the download link for Nitro12 and am not sure if my email is enough to be able to activate another copy. Thanks!

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Reymund Oyong

Greetings @Jameel Madhani

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

If you would still want to find your version 12 license, please provide the email address you used to purchase it. We will search for the purchase record and see if we can determine your version 12 license. 

Kind regards, 

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