Need help with activation of moving a license from an old computer to a new computer

[Travis Raser]

Hello,

I have the following license serial number that I am trying to move from an old computer to a new one. The serial number will not activate on the new computer.

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Thanks,

Travis

Edited October 7, 2023 by Leslie V
Deleted Confidential Information (Serial Number)

[Travis Raser]

I would like to request an update on this.

Thanks,

Travis

[Leslie V]

Hello Travis,

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy 

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Please let us know if you need any further assistance.