Activating with NP10 serial number

[Rich Sobieraj]

Hiya,

 

I'm trying to activate Nitro Pro 10 with a serial number we have but it's saying that it can't be alphanumeric.

 

Help please!

[Reymund Oyong]

Greetings @Rich Sobieraj

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

Kind regards,

[Rich Sobieraj]

On 10/9/2023 at 4:41 PM, Reymund Oyong said:

Greetings @Rich Sobieraj

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

Kind regards,

Hiya,

 

I've tried putting our serial number into that page and it's saying:

Quote

We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue.

Thanks

 

Rich

[Reymund Oyong]

Greetings @Rich Sobieraj

Can you kindly provide your version 10 serial number so we can check it on our end? 

Kind regards,