Need to move license from one computer to the next. Running into errors with Deactivate and Activate

[Brad Short]

Hello,

I have a V12 Nitro Pro license on a computer and would like to move that to a new business computer.

Worked through the "deactivate" and "activate" screens on the devices with no success.

Appreciate some assistance.

[Reymund Oyong]

Greetings @Brad Short

Thank you for reaching out through our Community Forums!

Please note that we no longer support Nitro Pro 12 and older versions as these versions have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

Kind regards,