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help with serial

Paul Lepa

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I think I purchased Nitro but have no serial - how do I check if I have a license.


The support form on web is HORRIBLE and loops.    You can select a link to submit a ticket, and it keeps looping back to the same page.    

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  • Official Nitronaut

Hello @Paul Lepa

Thank you for reaching out to us through our Community Forums!

I sent you a direct message with your serial number. 

Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps. Let me know if you require anything else.

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