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Unsupported File

Carl Hack

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I'm attempting to open a Nitro pdf file and get the following message:
"The document could not be opened because it's a n unsupported file type or has been damaged."

I had created the pdf file in Nitro and saved it with no issue, but when I come to open it again, the above message appears.
Please help.

I've looked for correspondence from Cleverbridge to access my Serial Number, but this cannot be found.

I'm running version

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