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Not recognizing serial number

peter vigilante

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peter vigilante

Hi, trying to active license on new PC, but the serial number doesn't active it, tied upgraded link and still not recognizing serial number, can you help

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  • Official Nitronaut

Hello @peter vigilante

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

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peter vigilante

Hi Leslie V,

Serial number ****

Laptop has retired, now I have new desktop PC, let me what version and what I need to do to activate Nitro Pro 


Peter V

Edited by Leslie V
Deleted Confidential Information
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