Jason Maxfield Posted October 17, 2023 Report Share Posted October 17, 2023 I just paid to upgrade to Nitro 14 due to the vision I was running crashing when I hit print. Now I'm trying to draft drawings for work and shapes are disappearing when overlapping. Please fix this. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 18, 2023 Official Nitronaut Report Share Posted October 18, 2023 Hello @Jason Maxfield Thanks for your message - I'm happy to assist you. So that we can troubleshoot the problem, please provide me with the following: - What exact version of Nitro you are using. You can find this information by opening Nitro. Go to the Help tab, then click About Nitro Pro. - Are there any specific files behaving this way? Or is it happening to all files? - Please walk us through your specific step by step workflow so we can try to replicate the issue on our end. - If you can also provide us with some files for testing please forward them to us. - Please also send us a videocast or some relevant screenshots so we can have a better understanding of your process and the issue. I look forward to your response. Link to comment Share on other sites More sharing options...
Jason Maxfield Posted October 18, 2023 Author Report Share Posted October 18, 2023 Hello, - 14.7.1.21 - All Files -Use the shapes tool, draw a line for instance. Select and copy that line, past else where. May not happen the first time but as they start to touch one another, in my scenario I was using this function to draw a window. previously pasted lines copied from that particular object will distort then vanish. - Please see the video attached, forgive the lack of quality with this. I do not have screen recording software at my work computer. Note: This happens after you copy and paste these shapes and not only the lines. It works fine when you draw new ones. -File attached. (Could not attach files to this, can I email them somewhere?) Best regards Jason Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 21, 2023 Official Nitronaut Report Share Posted October 21, 2023 Hi @Jason Maxfield You can upload it to a drive and send us the link. Link to comment Share on other sites More sharing options...
Jason Maxfield Posted October 23, 2023 Author Report Share Posted October 23, 2023 It would not let me paste the link here Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 24, 2023 Official Nitronaut Report Share Posted October 24, 2023 Hi @Jason Maxfield I sent a direct message to you. You can respond to that message with the link. Cheers! Link to comment Share on other sites More sharing options...
Jason Maxfield Posted November 3, 2023 Author Report Share Posted November 3, 2023 Hello, I had sent the message on 10/24. Any updates on this? Link to comment Share on other sites More sharing options...
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