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Help deactivating and reactivating my license

Janel Mladenovic

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Janel Mladenovic


I purchased Nitro Pro PDF (Windows) last 2017. I uninstalled the app from my laptop and have recently reinstalled it. I need to deactivate my license so I can reactivate it again. I tried doing it via your licensing portal but it's asking to choose the device and I don't see any device options there.

I can provide you the serial number. I'm not sure if it's ok to post it here so just let me know how can I give it to you.

Looking forward to hearing back from you.

Thank you!

Best regards,



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  • Official Nitronaut
Allain Umailin

Hello @Janel Mladenovic,

Thank you for reaching out to us through our Community Forums!

Could you please provide the serial number so we can check its status in our licensing server?


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