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Changing PC and not able to access serial number

Anne Hickley

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Please could you tell me how to transfer my licence from the old PC to the new one? It looks as though I need a serial number but I can't find that. 

This seems to be a popular topic. It would be great if we could just email you and ask for the info!





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  • Official Nitronaut
Allain Umailin

Hello @Anne Hickley,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, we have resent your purchase invoice that contains the Reference Number and serial number of your Nitro PDF Pro 13. Kindly check your Inbox and Spam/Junk folder as sometimes our email goes there.

To download the installation files, please use offline English MSI packages:

x64   https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x64.msi
x32   https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x86.msi 

To know if you have 32-bit or 64-bit Windows system, please refer to this article :

Thank you for choosing Nitro and I hope this helps.

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