susan norton Posted October 24, 2023 Report Share Posted October 24, 2023 (edited) Nitro Pro 14; Was installed on a Dell laptop (linstall 1) that was subsequently fried (cat/coffee), and I cannot deactivate that license. Purchase. Upgraded 6/7/2023 I installed on a HP laptop, and activated it without issues. (Install 2) Now, want to install on a second laptop - I downloaded application , but cannot activate install (install 3) -- I presume because install 1 is still presumed active. Can you deactivate installation 1 for me for that I can activate install3? Susan Norton Serial Number 504++++++++++++271 Edited October 27, 2023 by Reymund Oyong Hide serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted October 27, 2023 Official Nitronaut Report Share Posted October 27, 2023 Greetings @susan norton Thank you for reaching out through our Community Forums. I have made an adjustment to the provided version 14 license. You should now be able to activate Nitro PDF Pro 14 using this serial number. If needed, the Nitro PDF Pro 14 installer can be located from the link below: https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 14' link. Kind regards, Link to comment Share on other sites More sharing options...
susan norton Posted October 27, 2023 Author Report Share Posted October 27, 2023 worked perfectly Thank you Link to comment Share on other sites More sharing options...
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