Shelley Chen Posted October 25, 2023 Report Share Posted October 25, 2023 I got "-24 Activation" Code when I input the serial number for activation. There is nowhere to submit a ticket. Could anyone help me to activate my Nitro Pro 12? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 25, 2023 Official Nitronaut Report Share Posted October 25, 2023 Hello @Shelley Chen, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment to your license, so please uninstall your Nitro PDF Pro and reboot your machine. Then please download Nitro PDF Pro 13 using these links: x64 https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x86.msi To know if you have a 32-bit or 64-bit Windows system, please refer to this article: https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq You can now activate your copy of Nitro PDF Pro by going to the Help tab > About Nitro Pro > Activate, entering your serial number 504966-xxyyzz-777794, and clicking Activate. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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