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Nitro Pro 11 unable to activation on new device

Vun Ping Kong

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Vun Ping Kong

I unable to activate my device using my serial number. Based on the support page, number of activation is 0, number of activation allowed is 2. However, i unable to deactivate any device in that page and also activate the new device, please advise what can i do to activate the new device.

Edited by Vun Ping Kong
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Reymund Oyong

Greetings @Vun Ping Kong

Thank you for reaching out through our Community Forums. 

Please note that we no longer support Nitro Pro 12 and older versions as these have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. 

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade 

Kind regards, 

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