Brian St.Onge Posted October 30, 2023 Report Share Posted October 30, 2023 (edited) I am having the same issue someone else also posted. I deactivated the serial number and tried (days later) to re-activate it on my new computer. It states the serial number does not exist. I tried deactivating it multiple times but did not work. When you try to get "help" from the website the website just sends you on a 'loop' unable to contact anyone except this forum. The Serial Number is: 504************012. Cleverbridge reference number: 2******78. Edited October 31, 2023 by Reymund Oyong Hide Serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted October 31, 2023 Official Nitronaut Report Share Posted October 31, 2023 Greetings @Brian St.Onge Thank you for reaching out through our Community Forums! An activation issue will likely occur if the version of the license does not match the version of the application that you would like to activate. To check which version is installed on the computer, launch Nitro PDF Pro and then navigate to the Help tab > About Nitro Pro. If the version does not match your license, which is version 13, please uninstall and then install Nitro PDF Pro 13 using the installer from the link below: https://www.gonitro.com/product-details/downloads - please click the 'Download Nitro Pro 13' link. Kind regards, Link to comment Share on other sites More sharing options...
Brian St.Onge Posted November 2, 2023 Author Report Share Posted November 2, 2023 That worked. Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now