Ben Moran Posted October 31, 2023 Report Share Posted October 31, 2023 Getting a "serial number" cant be found message. How can we resolve this? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 1, 2023 Official Nitronaut Report Share Posted November 1, 2023 Hello @Ben Moran Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Ben Moran Posted November 1, 2023 Author Report Share Posted November 1, 2023 (edited) **** I may have signed up with my old email- the company changed names and I am no longer able to access that email Edited January 7 by Leslie V Deleted confidential information Link to comment Share on other sites More sharing options...
Ben Moran Posted November 8, 2023 Author Report Share Posted November 8, 2023 Was you able to find it? Needing to get this resolved if its possible. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 7 Official Nitronaut Report Share Posted January 7 Hello @Ben Moran Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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