REFUGIO HERNANDEZ Posted November 1, 2023 Report Share Posted November 1, 2023 (edited) Hola buen día, me podría indicar cómo activar mi cuenta de Nitro Pro, compré dos licencias Me llegó un correo con mi número de referencia Cleverbridge, pero ningún número de serie, entonces me queda la duda de cómo activarlo, necesito uno para Windows y uno para Mac POr favor necesito ayuda Jahel Translation: Hello, good day, could you tell me how to activate my Nitro Pro account, I bought two licenses I received an email with my Cleverbridge reference number, but no serial number, so I have the question of how to activate it, I need one for Windows and one for Mac Please I need help Jahel Edited November 2, 2023 by Reymund Oyong Added Translation Link to comment Share on other sites More sharing options...
REFUGIO HERNANDEZ Posted November 2, 2023 Author Report Share Posted November 2, 2023 (edited) Hola, hoy compré dos licencias de Nitro Pro, pero no me ha llegado el número de serie y en mi cuenta no lo encuentro por ningún lado. Me pueden ayudar. Translation: Hello, today I bought two Nitro Pro licenses, but I haven't received the serial number and I can't find it anywhere in my account. Can you help me. Edited November 2, 2023 by Reymund Oyong Added Translation Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 2, 2023 Official Nitronaut Report Share Posted November 2, 2023 Greetings @REFUGIO HERNANDEZ Thank you for reaching out through our Community Forums! I can see that you have already submitted a support ticket regarding this issue. I recommend sending your updates and follow-ups through the support ticket to avoid repeated communications and confusion. Kind regards, Link to comment Share on other sites More sharing options...
Josep Martí Posted June 7 Report Share Posted June 7 (edited) he formateado mi computadora y he perdido el programa Nitro Pro. necesito descargar el programa y reactivarlo Translation: I have formatted my computer and I have lost the Nitro Pro program. I need to download the program and reactivate it Edited June 10 by Reymund Oyong Added Translation Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 10 Official Nitronaut Report Share Posted June 10 Greetings @Josep Martí Thank you for reaching out through our Community Forums! Please provide your Nitro PDF Pro serial number so we can determine the appropriate installer. Kind regards, Link to comment Share on other sites More sharing options...
Josep Martí Posted June 14 Report Share Posted June 14 (edited) Buenos días ; El número de serie demi producto "Nitro Pro v9" es ; 234***-******-****** Le adjunto copia del contrato de compra de 2014; Más abajo encontrará su número de referencia de cleverbridge. Para garantizar un servicio lo más rápido y eficiente posible, le rogamos que consulte siempre su número de referencia antes de ponerse en contacto con nosotros. Su número de referencia de cleverbridge: 5******* Información sobre el pago Su tarjeta de crédito (xxxxxxxxxxxxx9011) ha sido autorizada correctamente. Por favor, tenga en cuenta que el cargo en su tarjeta de crédito aparecerá como "CBA*Nitro PDF". Sus productos Cant. Nombre del producto Entrega 1 Nitro Pro v9, Español electrónico Su número de serie: 234***-******-****** DescargarTamaño del fichero: 1591 KB.Su enlace de descarga es válida hasta: 27/01/2014. Lea esta información antes de realizar la descarga ¿Tiene ya la versión de prueba de Nitro 9 instalada en su ordenador? Si es así, no es necesario que descargue otra vez el archivo de instalación del producto. Simplemente abra Nitro Pro e introduzca su número de serie eligiendo 'Activar' en la pantalla de modo de demostración (o seleccione Ayuda > Información de licencia > Activar). Número de serie 234*************** Versión 12 Estado Activo Número de activaciones 0 Número de activaciones permitidas 2 Edited June 25 by Reymund Oyong Hide Serial number Link to comment Share on other sites More sharing options...
Josep Martí Posted June 19 Report Share Posted June 19 On 10/6/2024 at 21:40, Reymund Oyong said: Saludos@Josep Martí ¡Gracias por comunicarte a través de nuestros foros comunitarios! Proporcione su número de serie de Nitro PDF Pro para que podamos determinar el instalador adecuado. Atentamente, Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 25 Official Nitronaut Report Share Posted June 25 Hello @Josep Martí I apologize for the delay in getting back to you with an update on this post. Upon checking your serial number, I see that this was a version 9 license. Please note that we no longer support Nitro Pro 12 and older versions. As stated in our Sunset Policy, they have reached the end of life, and their activation servers have been shut down. We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. To upgrade to the latest version at a discounted price, please visit our Upgrade portal located here https://www.gonitro.com/support/upgrade Kind regards, Link to comment Share on other sites More sharing options...
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