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New laptop can't activate Nitro 12-14


JEFF SPROAT

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Serial Number: 23*************793

I am not able to download Nitro 12 with the link previously provided to me. I'm able to download Nitro 13 but tells me the Serial Number entered does not exist. 

Did not get response from previous post.

Edited by Reymund Oyong
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  • Official Nitronaut
Reymund Oyong

Greetings @JEFF SPROAT

Thank you for reaching out through our Community Forums!
I apologize if we missed your post regarding this activation issue. 

Please note that we no longer support Nitro Pro 12 and older versions as these have reached the End of Life (see Sunset Policy), and their activation servers have been shut down. 

We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade

Kind regards,

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