Rebecca Clements Posted November 7, 2023 Report Share Posted November 7, 2023 Was checking the serial number for my Nitro Pro 13 to see if I could upgrade and it is coming back as unable to verify serial number. All of my other serial numbers are eligable except this one. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 13, 2023 Official Nitronaut Report Share Posted November 13, 2023 Hello @Rebecca Clements, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 13 that is not being recognized by our Upgrade Portal? You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now