Bailey Allan Posted November 8, 2023 Report Share Posted November 8, 2023 (edited) I haven't got the invoice for my Nitro Pro 14 purchase on the 4th of October. The email it was sent to is different to the email I'm using for this account so I can provide it in a private chat if necessary Edit: And just to be clear, I've searched all email folders as well as my email filtering service but could not find anything Edited November 8, 2023 by Bailey Allan Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 13, 2023 Official Nitronaut Report Share Posted November 13, 2023 Hello @Bailey Allan, Thank you for reaching out to us through our Community Forums! Could you please provide the other email address that you used to purchase your Nitro PDF Pro 14? To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Bailey Allan Posted November 16, 2023 Author Report Share Posted November 16, 2023 Hi @Allain Umailin, I've reached out to you privately but haven't heard anything back, how are things going with the invoice? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 20, 2023 Official Nitronaut Report Share Posted November 20, 2023 Hello @Bailey Allan, My sincere apologies for the delay. We have executed resending your invoices so please check your Inbox and Spam/Junk folder as sometimes our email go there. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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