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Transfer activation of 11.0.7.411 to new laptop


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Posted (edited)

@Allain Umailin I am hoping you can help me with the same issue.  My old PC had Nitro Pro 11.0.7.411 and I am unable to deactivate on that old PC or activate on my new PC despite the License helper showing me I had 0 activations and 2 available.  Can I please have an upgrade link to the latest version using my old serial number for my new PC? 

 

Edited by Jan Radu
  • Official Nitronaut
Allain Umailin
Posted

Hello @Jan Radu,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 11? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you. 

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