Serial Number not recognised

[graham@litchford.co.uk]

please can my serial number be checked, so that I can activate on my new computer. Website is saying serial number not recognised, although I have it on my receipt

[Leslie V]

Hello graham,

Thanks for your message. I'm happy to assist you.

You may get an error message when the serial number you are trying to activate is for a different version of Nitro Pro.

Your serial number is for Nitro PDF Pro 13. Please ensure you get the correct version 13 installer from the page below:
https://www.gonitro.com/nps/product-details/downloads

After installation, activate with your serial number.

Please let me know how that goes.
 

[Daniel Scharnow]

Leslie, I recently had to get a new computer so I deactivated Nitro from my old computer and installed Nitro on my new computer, but it will not recognize my serial number to activate. I had Nitro Version 12.

Thank you,

Daniel Scharnow