Jye Breckenridge Posted November 10, 2023 Report Share Posted November 10, 2023 Hello, I am trying to transfer v13 to a new computer. It will not let me deactivate. I see that others have had the same issues and seeking support. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 11, 2023 Official Nitronaut Report Share Posted November 11, 2023 Hello @Jye Breckenridge Thank you for your message - I can help you out. I released your Nitro Pro 13 serial number so you can reactivate. Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps! Please let me know how that goes. Link to comment Share on other sites More sharing options...
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