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Inactive Options

Juan Carlos Juarez

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Juan Carlos Juarez

I'm logged in to the application but some options are inactive, don't know how to activate them.  Options like NEW, convert a PDF to Excel or Word.


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Reymund Oyong

Greetings @Juan Carlos Juarez

Thank you for reaching out through our Community Forums!

Please check if your Nitro PDF Pro is activated by launching the application and then navigating to the Help tab > About Nitro Pro. In this window, do you see the Activate/Deactivate button, or there's none?

Also, do you see Reader Mode or Expired Trial at the top of the application?

Kind regards, 

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