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Not PDF Compliant


Jonathan Harte

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Jonathan Harte

My PDFs printed through Nitro Pro are no longer PDF compliant.  When I use them with other applications they are not accepting.  In order to fix it, I have to open the PDF with Adobe, make an edit, undo the edit, and then save in Adobe.  Then the file is compliant.

 

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  • 4 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Jonathan Harte,

Thank you for reaching out to us through our Community Forums!

Could you please provide more details of your concern?

If you can send over screenshots that say they are not compliant and a few sample PDFs from your end, that would help us a lot.

Thank you very much in advance and I look forward to hearing back from you.

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Jonathan Harte

How do I send a screenshot and PDF sample to you?  I only see an ability to send a URL link.

 

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  • 2 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Jonathan Harte,

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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