Cannot Deactivate on old computer (moving to new computer)

[Brandon Schemrich]

I'm trying to move my Nitro to a new computer and it says I cannot deactivate on my old device, and when I try to activate on my new device it says it's not found.

Serial: *****

Please help! Thank you!

Edited November 16, 2023 by Leslie V
Deleted Confidential Information (Serial Number)

[Leslie V]

Hello @Brandon Schemrich

Thank you for reaching out to us through our Community Forums!

I sent you a direct message regarding this.

Cheers!