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Document for signing is missing information from the uploaded document


David Todd

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We combine 2 documents for signing.

1) an invoice & 2) the contract

The invoice has our bank details & the payment terms of 25% etc split down for each customer.

When I open the Nitro sign version sent to the customer,  & signed by them, the bank details are no longer there - in fact that section is completely blank!

Any ideas as to why?  How can we fix it?  It seems a bizarre thing to happen as nothing else is missing!

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