Chris Boden Posted November 20, 2023 Report Share Posted November 20, 2023 (edited) Hello support - I've just installed an earlier version of nitro on a new machine and can not locate my serial number to activate it. current email is chris*******@contrimex.com but anyone of these emails could be on the original account; c********@stanway-int.co.uk chris*********@gmail.com Please can you send me the serial number so I can activate ASAP. Thanks, Chris Boden Edited November 21, 2023 by Reymund Oyong Hide email addresses Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted November 21, 2023 Official Nitronaut Report Share Posted November 21, 2023 Greetings @Chris Boden Thank you for reaching out through our Community Forums! The details of the license we found under your stanway-int.co.uk email address have been sent to you here via direct message. However, please note that the serial number is version 12 license that we no longer support as this has reached the End of Life (see Sunset Policy) and their activation servers have been shut down. We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. To upgrade to the latest version with a discounted price, please visit our Upgrade page at https://www.gonitro.com/support/upgrade Kind regards, Link to comment Share on other sites More sharing options...
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