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Nitro Sign is showing Trial membership


Ezhil Namadurai

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Ezhil Namadurai

Hello,

  I recently purchased the Nitro Pro and created a Nitro esign account. When I try to send a document, the Nitro esign still shows that you "XX days left" and it is not integrated. Please help. 

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  • 2 weeks later...
  • Official Nitronaut
Reymund Oyong

Greetings @Ezhil Namadurai

Thank you for reaching out through our Community Forums!

Could you please provide the email address you used to purchase the license so we can further review your account records? 
If you have the order reference number of your purchase, please provide it as well. 

Kind regards, 

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Hello, I am having the same issue. I'm opening Nitro Sign from the Nitro PDF Pro app, which is logged in and authenticated. I am logged in to Nitro Sign on the browser as well, but it says that I cannot send my document for e-signature because my trial has expired. The email used is *****@l*****flawfirm.com

Edited by Reymund Oyong
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