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Nitro Pro 14 HELP!

Linda Hymes

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Our law Practice has used nitro for years - love the product, until changes were made.

The black background tool bar with very faint white text is barely visible, especially at night!

Purpose of change in a product is for improvement - the decision to remove the appearance interface was not a decision made with the customer in mind.

To pay for use of a product that we cannot see forces your customers to seek another product.

Additionally - ticket requests need to receive responses please.

I do not recall receiving a response in the last several years we have used nitro.

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  • 2 weeks later...
  • Official Nitronaut
Reymund Oyong

Greetings @Linda Hymes

Thank you for reaching out through our Community Forums!

I reviewed the support case you submitted, and I noticed that you have already requested a refund on your Nitro PDF Pro 14 license purchase. 

I understand that the Nitro PDF Pro 14 colors could be better, and changing it would be helpful.
A request has been submitted to restore this option, however, it will be placed on the long-term product roadmap. So, unfortunately, there is no short-term solution or workaround for it.
I recommend following our Release Notes page at https://www.gonitro.com/product-details/release-notes, as Nitro typically has multiple releases throughout the year.

Kind regards, 

Edited by Reymund Oyong
Release Notes link
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