Mulonda Singongi Posted December 5, 2023 Report Share Posted December 5, 2023 I purchased Nitro but can't seem to find which of my emails or card I used to purchase. My Nitro is fully activated with paid licence on my old laptop, I purchased a new laptop and would like to deactivate on the old and move to the new. How do I retrieve my details? I have searched my emails for "NITRO" and nothing pops up in the search. I was trying to find the activation code in my many email addresses Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 12, 2023 Official Nitronaut Report Share Posted December 12, 2023 Greetings @Mulonda Singongi Thank you for reaching out through our Community Forums! In checking your email address *****@zed.co.zm, I am seeing a recent license purchase for Nitro PDF Pro 14. Other than this, I am not seeing a license purchase from the past using this email address. If you purchase a license before using a different email address, please provide it and we will check the purchase records. Kind regards, Link to comment Share on other sites More sharing options...
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