Guy Scharf Posted December 10, 2023 Report Share Posted December 10, 2023 (edited) I am transferring to a new laptop and unable to activate Nitro Pro 12, license 23****-******-****68. Activation returns error "-24: Activation Error." I realized I had not de-activated on the older machine, so tried to deactivate it there. I also got the same error message when I tried to deactivate on the old computer. I originally had installed Nitro Pro 11 and later upgraded to Nitro Pro 12. The license number above is for version 12.0,0.108. Thank for your helping me get Nitro Pro activated on the new computer. Edited December 12, 2023 by Reymund Oyong Hide Serial Number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 12, 2023 Official Nitronaut Report Share Posted December 12, 2023 Greetings @Guy Scharf Thank you for reaching out through our Community Forums! I understand that you would like to move your version 12 installation to a new computer. Please note that we no longer support Nitro Pro 12 and older versions as these have reached the End of Life (see Sunset Policy) and their activation servers have been shut down. We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. To upgrade to the latest version with a discounted price, please visit our Upgrade Page located here https://www.gonitro.com/support/upgrade Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now