Jump to content

"Serial Number Does Not Exist" with Version 12

Gordon Yapp

Recommended Posts

I have a similar issue.

I upgraded a serial number this morning, 234600-xxyyzz-043384 with no problem.  I have another user with serial number 234600-xxyyzz-567195 and it is unable to validate it. Any ideas? The reason is, that I had to upgrade their computers to new ones, and seemed easiest to just upgrade them to 14. Thanks

Edited by Allain Umailin
Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Gordon Yapp,

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to upgrade your Version 12 with serial number 234600-xxyyzz-567195to  Nitro PDF Pro 14 using serial number 504939-xxyyzz-873690

Do you still need further assistance here?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.