Hi Sir, could help that I can not upgrade license from nitro pro 13 to nitro pro 14. It said unable

[Septi Subyarti]

 

this is the license number sir,

50*************90

could help to upgrade this license for nitro pdf 14. I have instal nitro pro 14, then when I enter the license can not.

 

and please don't post this report sir, cause it has the license number.

thank you

Edited December 12, 2023 by Reymund Oyong
Hide Serial Number

[Reymund Oyong]

Greetings @Septi Subyarti

Thank you for reaching out through our Community Forums!

I have made some minor changes with the serial number so you can proceed with upgrade it to the latest version. 
To upgrade, please visit our Upgrade Page located here https://www.gonitro.com/support/upgrade

Kind regards, 

[Septi Subyarti]

Sir, I am sorry but why I need to purchased again?

I thought it is a life time that we can upgrade to the newest version

[Reymund Oyong]

Greetings @Septi Subyarti

Please note that the perpetual offer is about using the serial number without expiration or subscription to renew. 
Upgrading it to a newer version is not free, but Nitro offers a discounted upgrade price.

Kind regards,