Activation

[Tracee Kitchens]

I have purchased many versions of Nitro Pro.  The last version I purchased is Nitro Pro 13.  My computer crashed and I am trying to install this version, yet I cannot find any email from Nitro or Cleverbridge which has my serial number.  I upgraded to 13 from Version 10, so I have that serial number which won't work.

I would appreciate any help you can provide.  

Tracee 

[Allain Umailin]

Hello @Tracee Kitchens,

Thank you for reaching out to us through our Community Forums!

To further assist you, I adjusted your license, so please download Nitro PDF Pro 13 using these links:

x64   https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x64.msi
x32   https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x86.msi 

To know if you have a 32-bit or 64-bit Windows system, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

Important: If you are using Chrome or any of the Chromium-based browsers (e.g., Vivaldi, etc.) and you are unable to access the above installer links, you're more than likely experiencing the results of a new security feature that was silently pushed out to the browsers, which blocks .exe/.msi/etc downloads without any visible error or prompt on the browser's frontend user space. To bypass this, please try these steps:

a. Right-click the link you're trying to download, and select "Save link as..."
b. Choose your save location and select "Save"
c. On the bottom edge of your browser window, the Downloads bar should now appear and the file will show up with a red error icon, attempting to block the download. Press the caret button and select "Keep"

You can now activate your copy of Nitro PDF Pro by going to the Help tab > About Nitro Pro > Activate, entering your serial number 504999-xxyyzz-376044, and clicking Activate.

Thank you for choosing Nitro and I hope this helps.